Privacy Policy

Company: Local Law 11 Inspection and Repair Brooklyn
Website: https://locallaw11queens.com/
Phone: (917) 694-6394
Address: 104-70 Queens Blvd, Forest Hills, NY 11375

Last Updated: October 21, 2026

1. Introduction

Local Law 11 Inspection and Repair Brooklyn ("we," "our," or "us") respects your privacy and is committed to handling personal information responsibly.

This Privacy Policy explains how we may collect, use, disclose, and protect information when you visit our website, contact us, request information about facade inspections or repairs, or use our services.

By using this website, you acknowledge the practices described in this policy. Where consent is required by applicable law, we will seek it as required.

2. Information We May Collect

Depending on how you interact with our website and services, we may collect the following types of information.

Information You Provide

When you submit a contact form, request a quote, call us, or communicate with us, you may provide:

• Name
• Email address
• Telephone number
• Building or property address
• Property type and project details
• Information about facade inspections, repairs, violations, or compliance concerns
• Any additional information you choose to include in your enquiry

Please avoid submitting sensitive personal information unless it is necessary for your enquiry and requested through an appropriate channel.

Information Collected Automatically

When you visit our website, certain information may be collected automatically through server logs, analytics tools, cookies, or similar technologies, depending on the tools enabled. This may include:

• IP address
• Browser type and device information
• Operating system
• Pages visited and time spent on the website
• Referring website or page
• Approximate location derived from your IP address
• Website usage and interaction data

Information from Third Parties

We may receive information from service providers that help us operate the website, manage enquiries, measure website performance, or coordinate requested services. We may also receive information from an independent contractor or professional partner when it is relevant to an enquiry or project you have asked us to coordinate.

3. How We Use Information

We may use the information we collect to:

• Respond to enquiries and requests for quotes
• Discuss facade inspections, repair options, and building compliance needs
• Coordinate introductions to independent engineering professionals or repair contractors when requested
• Communicate about a project, appointment, proposal, or service
• Operate, maintain, secure, and improve our website
• Understand website traffic and visitor interactions
• Detect spam, fraud, unauthorised activity, or security issues
• Maintain business records and meet applicable legal obligations
• Protect our legal rights and resolve disputes

We will use personal information for purposes consistent with this policy and applicable law.

4. How We Share Information

We do not disclose personal information indiscriminately. We may share information in the following circumstances, as appropriate.

Service Providers

We may share relevant information with providers that support website hosting, form processing, email, analytics, security, or other business operations.

Independent Professionals and Contractors

If you ask us to help arrange an inspection, obtain a repair proposal, or coordinate a project, we may share relevant contact and property details with an independent engineering professional or repair contractor so they can respond to your request.

These professionals and contractors may operate independently and may have their own privacy practices. We encourage you to review their policies before providing additional information directly to them.

Legal and Safety Reasons

We may disclose information when reasonably necessary to comply with applicable law, respond to lawful requests, protect rights or property, investigate suspected fraud, or address security concerns.

Business Transfers

If our business or some of its assets are sold, reorganised, or transferred, information may be disclosed as part of that transaction, subject to applicable legal requirements.

With Your Direction or Consent

We may share information for another purpose when you direct us to do so or provide consent where required.

5. Cookies and Similar Technologies

Our website may use cookies and similar technologies to support website functionality, remember preferences, analyse traffic, or measure the performance of marketing campaigns.

Cookies are small files stored on your device by a website. Depending on the technologies in use, you may be able to manage cookies through your browser settings or a website consent tool.

Disabling certain cookies may affect website functionality. Where required by law, we will obtain consent before using non-essential cookies or similar technologies.

6. Third-Party Websites and Services

Our website may contain links to external websites, government resources, service providers, or other third parties.

We do not control third-party websites and are not responsible for their content, security, privacy policies, or data-handling practices. Visiting an external website or submitting information to a third party is subject to that party's own terms and policies.

Please review the relevant privacy policy before sharing personal information with another organisation.

7. Data Retention

We retain personal information for as long as reasonably necessary for the purposes described in this policy, including responding to enquiries, managing projects, maintaining business records, meeting legal obligations, resolving disputes, and enforcing agreements.

Retention periods may vary depending on the type of information, the nature of the enquiry, and applicable legal requirements. When information is no longer needed, we will take reasonable steps to delete it or otherwise handle it appropriately, subject to applicable law.

8. Data Security

We use reasonable administrative, technical, and organisational measures intended to protect personal information against unauthorised access, loss, misuse, alteration, or disclosure.

However, no website, electronic transmission, or storage system can be guaranteed to be completely secure. We cannot guarantee absolute security of information transmitted over the internet.

9. Your Privacy Rights

Depending on your location and applicable law, you may have rights concerning your personal information. These may include the right to:

• Request access to personal information we hold about you
• Request correction of inaccurate information
• Request deletion of certain information
• Object to or restrict certain processing
• Withdraw consent where processing relies on consent
• Opt out of certain marketing communications
• Lodge a complaint with an appropriate privacy regulator

These rights are subject to applicable legal conditions and exceptions.

To submit a privacy-related request, contact us using the details in the Contact Us section. We may need to verify your identity before processing your request.

10. Marketing Communications

If we send marketing communications, you may ask us to stop by following the unsubscribe instructions in the message, where available, or by contacting us directly.

Even if you opt out of marketing messages, we may still send communications necessary to respond to your enquiry, manage a project, or meet legal obligations.

11. Children's Privacy

This website is intended for property owners, building representatives, property managers, and other adults seeking information about building inspections and repairs. It is not directed at children, and we do not knowingly collect personal information from children in violation of applicable law.

If you believe a child has provided personal information to us, please contact us so we can review the matter and take appropriate action.

12. International Visitors and Data Transfers

Our website may be accessed from locations outside the United States. Depending on the service providers we use, personal information may be processed or stored in a different jurisdiction.

Where applicable law requires safeguards for international transfers, we will take steps required by that law.

13. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes to our website, services, data practices, or legal requirements.

Any revised policy will be published on this page with an updated "Last Updated" date. We encourage visitors to review this page periodically.

14. Contact Us

If you have questions about this Privacy Policy or wish to make a privacy-related request, contact: